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Nyvo for organisers

Help for organisers

Short answers to the questions organisers and business owners ask us most: getting paid, tickets and refunds, event review, the door and your team.

  • Connect Stripe so you can get paid

    What to have ready, the steps Stripe asks for, and what each status means.

    Read the article
  • When do I get paid?

    The release after your event, early payouts, holds, and where to see your next payout.

    Read the article
  • Refund a ticket or cancel an event

    Refund one buyer, set your refund policy, or cancel an event and refund everyone.

    Read the article
  • Set up tickets

    Ticket types, prices, capacity, sale times and how the Nyvo fee works.

    Read the article
  • Why is my event in review?

    What In review, Changes requested and Not approved mean, and what to do next.

    Read the article
  • Checking people in at the door

    Scan tickets, check guests in by name, work offline, and what each scan result means.

    Read the article
  • Your business profile and verification

    List your business, what happens in review, and the Business checked badge.

    Read the article
  • Weekly classes and class packs

    Run an event every week, sell tickets per session, and sell packs of sessions.

    Read the article
  • Give your team access

    Invite people to help run your business and choose what each one can do.

    Read the article
  • Promote your event

    QR codes, short links, discount codes, tracking links and your numbers.

    Read the article
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