Help for organisers
Give your team access
You can invite people to help run your business, and choose exactly what each one can see and do.
Last updated 8 November 2026
Invite someone
- In the partner portal, go to Businesses and open your business.
- Open the Team tab.
- Type the person's email address.
- Start from a role, or pick the permissions one by one.
- Press Send invite.
The person gets an email and has 7 days to accept. They must open the invite from that email and sign in with the same email address it was sent to. If the link has expired, send a fresh one.
The roles
- Manager: runs the business day to day. Edits the listing and events, sees sales, answers messages and reviews.
- Door staff: works the entrance. Scans tickets and sees who is coming, but never sees sales or money.
- Finance: watches the numbers. Sees sales and the attendee list, and can refund tickets.
- Community: answers messages, replies to reviews and posts updates. Cannot change the business or events.
You can also pick single permissions, for example Check in attendees or Refund tickets. Refunds come out of your Stripe balance, so give that one only to people you trust with money.
What always stays with you
Payouts, deleting the business and changing the team always stay with the owner. They cannot be given to anyone else. Paid tickets also need the owner to accept the Organizer Agreement.
Change or remove access
On the Team tab, press Edit to change what someone can do, or Remove to take their access away. A person who is removed loses access straight away.
There is a limit on the number of team seats. If you reach it, contact us to raise it.