Set up tickets

Free or paid

Leave This is a paid event off for a free event with RSVPs. For a paid event, turn it on and add one ticket type per price, for example General Admission, VIP or Early bird.

You can build paid tickets before Stripe is ready and save the event as a draft. Before you publish, connect payments so Stripe can pay you. The business owner also has to accept the Organizer Agreement once.

Add a ticket type

Press + Add ticket type and fill in:

• Kind: Paid, Free or Donation.
• Name and an optional Description.
• Price: paid tickets must be at least $1.00.
• Capacity: leave it blank for unlimited.
• When do sales start?: at a date and time, or when another ticket sells out or its sales end.
• Min per order and Max per order.
• Visibility: Visible, Hidden, Link only, Hidden when not on sale, or Custom schedule. A Link only ticket is hidden from the event page and only people with its private link can buy it.

You cannot delete a ticket type after tickets have been sold. Hide it instead.

The Nyvo fee

Free events cost nothing. Paid tickets cost 4.5% of the ticket price plus A$0.50, per ticket. Card processing is included. Under Platform fee you choose:

• Pass fee to attendees: the fee is included in the price the buyer pays, and you receive your full ticket price.
• Absorb the fee: buyers pay only the ticket price, and the fee comes out of your side.

The form shows an estimate of what the buyer pays and what you receive.

Refund policy

In the same step, choose Allow refunds with an optional cutoff, or No change-of-mind refunds. See the article on refunds for what each one means.