Help for organisers

Connect Stripe so you can get paid

Stripe is the payments company that handles card payments for Nyvo. You need it before you can sell paid tickets. Free events do not need it.

Last updated 8 November 2026

Connect Stripe to get paid

Before you start

Have these ready. It usually takes about 10 minutes.

  • Photo ID: an Australian driver licence or a passport. You can photograph it with your phone during the form.
  • Bank account details: BSB and account number. The account has to belong to the person or business you are setting up.
  • Business details: your ABN if you have one, plus your address and a phone number.

The steps

  1. In the partner portal, open Get paid for your tickets. You can reach it from the reminder on your dashboard, the Connect payments link on a paid event, or Continue onboarding on your Payouts page.
  2. Read and accept the Organizer Agreement.
  3. Choose how your business is registered: Sole trader or Company. Not sure? If you do not have an ACN, you are a sole trader. You can type your ABN and press Check, and we pick the right one for you.
  4. Press Start and follow Stripe's steps: your business, business details, about you, proof of identity, your bank account, and Review and finish.

You stay on Nyvo the whole time. If you get stuck, close the page and come back later: Stripe keeps everything you entered, and you can press Pick up where you left off.

What the status means

  • You are all set: Stripe can pay your ticket money into your bank account.
  • Stripe is checking the details you sent: you do not need to do anything. This usually takes a day or two, and we email you when it is done.
  • Stripe still needs a few details: carry on with the form to finish.

Picked the wrong business type? Use Start again and choose the right one. Nothing you entered before is kept.

Changing your details later

Your identity and bank details are held by Stripe, not by Nyvo. To change them, open your Stripe Express dashboard from the Payouts page.

You can still build a paid event as a draft before Stripe is ready. You just need to connect payments before you publish it.

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